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Items
How do I know what size shirt to order?

Each product page has links to sizing charts. Refer to these charts and any special instructions given per product. If you are unsure of your size please refer to these as American Apparel shirts tend to run on the smaller side.

We would suggest you look at sizing charts and please wash to how the care label tells you. This will avoid shirts being the wrong size for you.

What type of shirt do you use?

All HEAL Clothing t-shirts and hoodies are printed on American Apparel and are 100% manufactured and printed in the USA. Some hats and other apparel items may be from other companies but all basic T's and Hoodies are American Apparel.

Donations
Does every sales actually donate?

YES! Every sale that HEAL Clothing gets donates to the organization mentioned in its description. Some items will donate more depending on the item, but every single item makes a donation before any profits to HEAL Clothing.

Shipping
How will my product be shipped?

We use USPS for our shipping method unless another shipping method is picked by you. Most items will be shipped either by USPS First Class or Parcel Post depending on order weight.

How long does it take for you to ship my item?

Normally we try to ship everything same day that is ordered before 2PM EST. If not same day we will ship the next day from which you ordered the item. Since HEAL is a very small operation there may be times we are away at events (such as the X-Games) and will not be shipping items until we return. Any time we are away for a period of time an email will be sent to notify you of when your item will ship.

Returns.
How can I return an item?

HEAL will gladly accept returns on any defective or damaged goods sent to you within 30 days of receiving the item. All items will have to be unworn and in their original condition with tag on it. Please contact HEAL to receive a RMA# at talk@healclothing.com and send the item to:

HEAL Clothing
PO Box 822
Monroe, CT 06468

If the wrong item or damaged item is sent to you HEAL will reimburse your shipping costs to you. All other returns are sent back at your expense.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Can coupon codes be used for items already on sale?

No. Coupon Codes are only valid for full priced items. If coupon code is used with on sale items will be canceled and need to be reordered